Privacy Policy

Your Privacy & Data Protection Rights

Last updated: November 22, 2024

Our Privacy Promise

At The Praxis Collective, we believe privacy is a fundamental right. We're committed to being transparent about how we collect, use, and protect your personal information.

Minimal data collection
No data selling
Your data, your control

1. Information We Collect

Account Information

  • • Name and email address
  • • Account preferences
  • • Subscription tier and billing info
  • • Profile picture (optional)

Learning Data

  • • Course enrollment and progress
  • • Lesson completion status
  • • Learning achievements and points
  • • Study buddy interactions

Community Activity

  • • Community posts and comments
  • • Group memberships
  • • Event registrations
  • • Direct messages

Technical Data

  • • Device and browser information
  • • IP address and location
  • • Usage patterns and analytics
  • • Error logs and performance data

We only collect information that's necessary to provide and improve our services. We never collect sensitive personal information like social security numbers or detailed financial information (beyond what's needed for billing).

2. How We Use Your Data

We use your information for the following purposes:

🎓 Platform Services

  • • Provide access to courses, communities, and events
  • • Track learning progress and achievements
  • • Enable instructor-student interactions
  • • Facilitate AI study buddy matching
  • • Process payments and manage subscriptions

🤖 Personalization & AI Features

  • • Recommend relevant courses and content
  • • Generate personalized learning insights
  • • Match you with compatible study buddies
  • • Customize your platform experience

📧 Communication

  • • Send important account and service updates
  • • Respond to your support requests
  • • Send course and event notifications (if enabled)
  • • Share platform news and features (optional)

📊 Platform Improvement

  • • Analyze usage patterns to improve features
  • • Debug technical issues and enhance security
  • • Understand learning outcomes and effectiveness
  • • Develop new AI and personalization capabilities

3. Data Sharing & Disclosure

🚫 What We DON'T Do

  • • We never sell your personal information
  • • We don't rent your data to advertisers
  • • We never share data with data brokers
  • • We don't use your data for targeted advertising

We may share your information only in these limited circumstances:

👥 Within the Platform

  • • Your profile information with study buddies and instructors
  • • Community posts and comments are visible to group members
  • • Learning achievements may be visible to encourage others

🔧 Service Providers

  • • Payment processing (Stripe) for subscription billing
  • • Cloud hosting (secure, encrypted storage)
  • • Email delivery services for notifications
  • • Analytics tools for platform improvement

⚖️ Legal Requirements

  • • When required by law or court order
  • • To protect the safety of our users
  • • To prevent fraud or abuse of our platform

4. Data Security

We take data security seriously and implement multiple layers of protection:

🔐 Technical Safeguards

  • • End-to-end encryption for sensitive data
  • • Secure HTTPS connections
  • • Regular security audits and testing
  • • Automated threat detection

🏢 Organizational Measures

  • • Access controls and employee training
  • • Data minimization principles
  • • Regular backup and recovery procedures
  • • Incident response protocols

Important: While we implement strong security measures, no system is completely secure. Please help protect your account by using a strong, unique password and enabling two-factor authentication when available.

5. Your Privacy Rights

You have significant control over your personal information. Your rights include:

📋 Access & Portability

  • • Request a copy of your data
  • • Download your learning progress
  • • Export community content you've created
  • • View data processing activities

✏️ Correction & Control

  • • Update your profile information
  • • Correct inaccurate data
  • • Control communication preferences
  • • Manage visibility settings

🗑️ Deletion & Restriction

  • • Delete your account and data
  • • Remove specific content or posts
  • • Restrict certain data processing
  • • Opt out of AI features

🚫 Objection & Withdrawal

  • • Object to data processing
  • • Withdraw consent for optional features
  • • Unsubscribe from communications
  • • File complaints with authorities

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience. See our detailed Cookie Policyfor more information.

Essential Cookies

Required for login, security, and basic platform functionality.

Analytics Cookies

Help us understand how you use the platform to improve features.

Preference Cookies

Remember your settings like theme preference and language.

7. Children's Privacy

We comply with COPPA and require parental consent for users under 13. Users 13-17 need parental permission.

We implement additional protections for younger users and don't knowingly collect unnecessary personal information from children.

8. International Transfers

Your data may be processed in countries where our servers or service providers are located.

We ensure appropriate safeguards are in place, including data protection agreements and adequacy decisions.

9. Data Retention

We keep your data only as long as needed to provide services or as required by law.

Account data is typically deleted within 30 days of account closure, with some exceptions for legal requirements.

Questions About Your Privacy?

We're here to help you understand and control your privacy. Contact our data protection team with any questions or to exercise your rights.

Data Protection Officer: privacy@praxiscollective.com